Returns & Exchanges

At HARUHARU, we want you to love your glow. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Pack Your Products

Securely pack the items in their original packaging, ensuring that products are unopened and seals are intact to qualify for a refund.

3

Ship It Back

Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing